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	<title>FireFold Blog &#187; CSR Chronicles</title>
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		<title>Chronicles of the FireFold CSR Vol.3</title>
		<link>http://www.firefoldblog.com/csr-chronicles/chronicles-of-the-firefold-csr-volume-3/</link>
		<comments>http://www.firefoldblog.com/csr-chronicles/chronicles-of-the-firefold-csr-volume-3/#comments</comments>
		<pubDate>Fri, 21 Aug 2009 13:43:11 +0000</pubDate>
		<dc:creator>Matthew</dc:creator>
				<category><![CDATA[CSR Chronicles]]></category>

		<guid isPermaLink="false">http://www.firefoldblog.com/?p=1662</guid>
		<description><![CDATA[I Have A Crush On You

At FireFold, one of our most common methods of office communication is Yahoo Messenger.  While Yahoo is great for instant messaging, unfortunately a bit of spam works its way through now and then, as our lucky CSR discovered recently when he received an unusual friend request on Friday afternoon.  Our [...]]]></description>
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		<title>Chronicles of the FireFold CSR Volume 2</title>
		<link>http://www.firefoldblog.com/csr-chronicles/chronicles-of-the-firefold-csr-volume-2/</link>
		<comments>http://www.firefoldblog.com/csr-chronicles/chronicles-of-the-firefold-csr-volume-2/#comments</comments>
		<pubDate>Wed, 05 Aug 2009 12:20:46 +0000</pubDate>
		<dc:creator>Matthew</dc:creator>
				<category><![CDATA[CSR Chronicles]]></category>

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		<description><![CDATA[We hope you enjoyed our first Chronicles of the FireFold CSR blog post. If you are new to this concept then we would like to welcome you. This series highlights the colorful characters that make up FireFold&#8217;s customer base. These little anecdotes were written by our own CSRs for your amusement and our intentions are [...]]]></description>
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		<title>Chronicles of the FireFold CSR</title>
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		<pubDate>Wed, 22 Jul 2009 20:19:03 +0000</pubDate>
		<dc:creator>Matthew</dc:creator>
				<category><![CDATA[CSR Chronicles]]></category>

		<guid isPermaLink="false">http://www.firefoldblog.com/?p=1265</guid>
		<description><![CDATA[Have you ever wondered what it would be like to work behind the scenes of FireFold? Ever wondered about the colorful characters that make up FireFold&#8217;s customer base? We&#8217;d like to give you a glimpse of what it&#8217;s like to be a FireFold Customer Service Representative. We hope you enjoy these little anecdotes, written by [...]]]></description>
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